Description |
Features |
Operators |
Unlimited |
Departments |
Unlimited |
Price (annual) |
$84.99 |
| Chat Window Themes! NEW! |
|
| Track Referrer URLs NEW! |
|
| Auctions Chat! NEW! provide chat support from your auctions (ebay,
etc) |
|
| Department-specific chat icons popular! |
|
| Monitor Your site! (let's you know if
your site goes down!) Exclusive! |
|
| Department-specific paging |
|
| Customer Service Window (let your
visitors know you are there to assist them!) Exclusive! |
|
| Initiate/Proactive Chats |
|
| Visitor Footprints tracking |
|
| Push HTML webpages |
|
| Canned Responses (w/ option for user-specific) |
|
| Party is typing.... NEW! |
|
| Operator Rating System! NEW! |
|
| Email Transcripts NEW! |
|
| Sales/Support hours messages NEW! |
|
| Email Signature NEW! |
|
| Handle Multiple Chats |
|
| Transfer Chats to other Admins |
|
| Chat with other Admins NEW! |
|
| Leave a Message |
|
| Log Transcripts |
|
| Capture Visitor Data (I.P., Browser, & O/S) |
|
| "Super User" options (prevent employees from
deleting previous chats) |
|
| Customizable on/off chat images! |
|
| Runs on *your* server! |
|
| Remote Administration |
|
| "New Chat Request" Alerts (by Sound) |
|
